Yvonne Ortmann Friday 09 September 2011 No Comment
Tagsbrandneu, Customer Touch
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In hotels, they are made, in doctors' offices and at the hairdresser: questionnaires for customer satisfaction. They will be answered only by very friendly people. Really fun, the "completion", however, with customer touch (): The start-up companies and equips organizations with iPads including software for the customer survey on the spot. The survey by iPad brings several advantages: The "Touch" is attractive to customers than in the hand pressed paper and much more time-and cost-effective than an interview. Also eliminates the manual evaluation, since all the data to land directly in their own user account. "Small businesses and retailers have hardly make high-quality customer surveys, because the financial and time expense is too great. Customer touch comes into play here, "explains co-founder Jan Mark Mann.
